Welcome back to another year of school lunches!
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This term we have changed hot lunch providers to FoodieKIDS and we will be using an online ordering system called MunchaLunch. Once you create your family account on the MunchaLunch website you will be able to view dates and menu options for the first term of school. You can place your orders and pay via credit card all through the MunchaLunch platform. We hope you find this system easy to learn and use, and our new food options delicious and affordable.
As you will see, the menu is a la carte and offers a variety of sides, drinks, and baked goods, as well as two portion sizes for most of the main items. There are several main items that are available every week in addition to “themed” offerings that are featured throughout the term (look for “Pasta Day”, “Sushi Day”, and so on). |
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HOW TO REGISTER:
- Go to: https://munchalunch.com/schools/lordnelson
- Click the “Register Here” button. The system will guide you through
- After adding your children, click the green “Order Lunch!” button to order
- Next time, just click the “Login Here” button to access your account.
- Don’t forget to bookmark the landing page to make your life easier!
ORDERING DETAILS:
- Hot Lunch is offered on Tuesdays and Fridays when school is in session, beginning October 4th.
- Orders are due in by Wednesday at 11:59pm the week before your order. This is also the deadline for editing or cancelling orders. Last minute changes or cancellations/refunds cannot be accommodated; in this case, please consider any missed lunches a donation. Extra meals are provided to kids who may have forgotten or dropped their lunches; or else are delivered to Kettle Friendship Society at the end of the lunch period.
- For example, if you are ordering hot lunch for October 4th or 7th, your final order must be submitted by Wednesday, September 28th at 11:59pm and cannot be changed or cancelled/refunded after that date.
- After you place an order you will receive a confirmation email and receipt
- As with last year, food will be delivered to the school for lunchtime. Please pack appropriate cutlery depending on what you’ve ordered for your child.
- If you need assistance with ordering please contact us at lordnelsonpac@gmail.com
VOLUNTEER WITH US!
We are always in need of volunteers! If you are available to deliver hot lunches to classrooms on Tuesdays and/or Fridays from 11:45-12:15 click on the appropriate link below:
- Late March (post-spring break) and April 2023 Volunteer Sign-up
- May 2023 Volunteer Sign-up
- June 2023 Volunteer Sign-up
Hot Lunch Dates in the Final Term of the 2023/24 School Year
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We hope you find this flyer a useful tool for keeping track of hot lunch days, orders you've made, and payment due dates.
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For those who like all the details…
We went through the ordering process to see for ourselves how it works. Here are a few tips we put together for you:
You don’t have to choose all your hot lunch picks from October to December in one go.
- Go ahead and choose them each week, if you’d like (just always consider the Wednesday night deadline!).
- After you’ve selected the options for the week(s) you’d like, you can “Jump to last Menu” to move along to the payment page.
- You will always be able to log back in and order items for the other weeks that you skipped (again, as long as it’s no later than the deadline for that week).
Imagine this: The window is still open to order for next week, but your kid has suddenly decided they love animals SO much they will only be vegan from now on! Unfortunately you pre-ordered them beef sliders for the next three months. No worries! MunchaLunch has got your back (and the cows’!).
- Simply login to see your list of orders. Click the “edit” button beside the order you'd like to change. You can then re-do your order for that day.
- If you already paid you will see a credit to your account, which will go towards your new order.
- You will receive an email confirmation for all changes you make to your orders.
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Hot Lunch FAQ
- What happens if my kid is sick on a hot lunch day?
- If your kid isn't at school to receive their hot lunch, one of three things will happen to their ordered lunch:
- If you would prefer to swing by the school at lunch time to pick up your order, please let us know by email no later than 11am and we will set it aside for you in the office. Lunches are usually available to be picked up by 12:15.
- Unclaimed lunches are redistributed to other hungry kids - sometimes they've forgotten to pack a lunch, they thought they were getting hot lunch but weren’t on the list, or maybe their lunch fell on the floor... you'd be surprised how often this happens!
- Once all the hungry kids are fed, remaining lunches are donated to the Kettle Friendship Society.
- If your kid isn't at school to receive their hot lunch, one of three things will happen to their ordered lunch:
- Can I cancel my kids' hot lunch order when I know they're going to miss it?
- The deadline for changing or cancelling your hot lunch order is Wednesday the week before your order date. So, if you’re in this window, yes! Just log into Munchalunch and edit your order. If this deadline has passed, unfortunately no, we cannot accommodate last minute cancellations.
- How do I change or cancel my hot kid's lunch order?
- We have a troubleshooting section above this FAQ complete with screen captures to help you along with this and other processes.
- How can I help make the hot lunch program more accessible to all Nelson families?
- Thank you for your support! There is a hot lunch donation item on the hot lunch menu - just select that item in $5 or $10 increments and add it to your own hot lunch order. These donations help the PAC cover the cost of hot lunch subsidies.
- I want to participate in the hot lunch program but it's too expensive. What are my options?
- The PAC wants to ensure that the hot lunch program is available to all interested Lord Nelson families. Please reach out to the PAC by email, or if you would prefer you can contact the school admin to discuss the subsidy options.
- I need help with Munchalunch - who do I reach out to?
- The PAC Hot Lunch Coordinator is more than happy to help out. You can email lordnelsonpac@gmail.com with your questions. Please note that the Munchalunch Support Team cannot answer your questions.
Hot Lunch Survey Results
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Thank you to those who participated in the survey we sent out at the end of February. Here is a summary of our findings. Enjoy!
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