The first day for hot lunch in the 2023/24 school year is Tuesday, September 26th.
Welcome back to another year of school lunches!
Exciting news! This year we are working with Just Catering and To Live For full-time AND we are now able to offer hot lunch THREE times per week! Hot lunch will be available on Tuesdays, Thursdays, and Fridays, as well as a special hot lunch Wednesday once per month. Orders will continue to be placed through the MunchaLunch ordering platform.
If you used MunchaLunch last year, you do NOT need to create a new account, just log in like last year. If you are new to MunchaLunch, follow the instructions on our website to create a new account for your family.
If you are adding your child to their division and you notice an error in the classroom/division lists, please let us know - we may have been working with dated information when setting up the divisions!
Once you have your family account, you can view the dates and menu options for the first term of school. You can place your orders and pay via credit card all through the MunchaLunch platform. We hope you find this system easy to use, and our food options delicious and affordable.
As you will see, the Just Catering menu offers balanced meal options that include proteins, grains, and veggies that meet a variety of dietary preferences including vegan, vegetarian, and gluten-free options (Meals are not prepared in a gluten-free kitchen and cross-contamination is possible. Please take this into consideration if your child has a significant gluten intolerance). Just Catering meals are offered in two sizes and this year they are also offering juice boxes. A keen observer will notice that the meal offerings are on a three-week rotation.
To Live For has also expanded their offerings to us this year! In addition to the nut-free banana loaf, the lemon loaf, and the English muffin breakfast sandwich, you will now be able to choose from several of their bakery favourites. All items on offer from To Live For are vegan.
If you used MunchaLunch last year, you do NOT need to create a new account, just log in like last year. If you are new to MunchaLunch, follow the instructions on our website to create a new account for your family.
If you are adding your child to their division and you notice an error in the classroom/division lists, please let us know - we may have been working with dated information when setting up the divisions!
Once you have your family account, you can view the dates and menu options for the first term of school. You can place your orders and pay via credit card all through the MunchaLunch platform. We hope you find this system easy to use, and our food options delicious and affordable.
As you will see, the Just Catering menu offers balanced meal options that include proteins, grains, and veggies that meet a variety of dietary preferences including vegan, vegetarian, and gluten-free options (Meals are not prepared in a gluten-free kitchen and cross-contamination is possible. Please take this into consideration if your child has a significant gluten intolerance). Just Catering meals are offered in two sizes and this year they are also offering juice boxes. A keen observer will notice that the meal offerings are on a three-week rotation.
To Live For has also expanded their offerings to us this year! In addition to the nut-free banana loaf, the lemon loaf, and the English muffin breakfast sandwich, you will now be able to choose from several of their bakery favourites. All items on offer from To Live For are vegan.
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Once a month on a Wednesday we will be offering a one-off special hot lunch day.
Our first one-off Wednesday will be Uncle Fatih's on October 25th, our second will be a White Spot Day on November 22nd, and our final one-off hot lunch day of the term will be December 13th with a new to us vendor, Minato Sushi. Click on the menu to the right to see Minato's hot lunch menu offerings. |
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HOW TO REGISTER:
- Go to: https://munchalunch.com/schools/lordnelson
- Click the “Register Here” button. The system will guide you through
- After adding your children, click the green “Order Lunch!” button to order ( Pro Tip: You can order lunch for yourself by adding yourself as a "child" under the classroom "PAC". Then come by at lunch - maybe help with distribution - and grab some tasty food for yourself!)
- Next time, just click the “Login Here” button to access your account.
- Don’t forget to bookmark the landing page to make your life easier!
ORDERING DETAILS:
- The first hot lunch day of the school year will be Tuesday, September 26th.
- Orders are due in by Wednesday at 11:59pm the week before your order. This is also the deadline for editing or cancelling orders.
- For example, if you are ordering hot lunch for September 26th, 28th, and/or 29th, your order must be completed with payment Wednesday, September 20th at 11:59pm and cannot be changed/cancelled/refunded after that date.
- Last minute changes or cancellations/refunds cannot be accommodated; in this case, please consider any missed lunches a donation. Extra meals are provided to kids who may have forgotten or dropped their lunches; or else are delivered to Kettle Friendship Society at the end of the lunch period.
- After you place an order you will receive a confirmation email and receipt.
- If you create an order and do not complete it with payment, it will be automatically cancelled after 24 hours. This is an automated process and the Hot Lunch Coordinator cannot prevent this from occurring. Please remember to pay for your order within 24 hours of placing it. If your order is cancelled you will receive an automated email.
- Food will be delivered to the school for lunchtime and distributed by a team of volunteers. (Want to help with that?)
- Please pack appropriate cutlery depending on what you’ve ordered for your child. HOT LUNCH DOES NOT COME WITH CUTLERY.
- If your child is absent on a hot lunch day their lunch will be redistributed unless we hear otherwise from you. If you wish to arrange pickup at the office at lunch time, or you wish for the lunch to go home with a sibling, please contact us by 10am so we can communicate to the team of volunteers distributing that day. Unclaimed food will not go to waste! It will be redistributed to hungry kids or else donated to the Kettle Friendship Society.
- If you need assistance with ordering please contact us at lordnelsonpac@gmail.com
VOLUNTEER WITH US!
We are always in need of volunteers! If you are available to deliver hot lunches to classrooms on Tuesdays, Thursdays, and/or Fridays from 12-12:30pm (please note the time change from last year) click here.
This is only a half-hour commitment but is vitally important to the success of the hot lunch program. Please consider supporting the program in this simple way.
For those who like all the details…
Last year we went through the ordering process to see for ourselves how it works. Here are a few tips we put together for you:
PLACING AN ORDER
It is most convenient for you (and us) if you order all your hot lunches at once for the semester. If this isn’t practical for your household:
It is most convenient for you (and us) if you order all your hot lunches at once for the semester. If this isn’t practical for your household:
- Go ahead and choose your meals each week, if you’d like (just always consider the Wednesday night deadline!). Maybe make it part of your Sunday evening routine?
- After you’ve selected the options for the week(s) you’d like, you can “Jump to last Menu” to move along to the payment page.
- You will always be able to log back in and order items for the other weeks that you skipped (again, as long as it’s no later than the deadline for that week).
CHANGING/CANCELLING AN ORDER
Imagine this: The window is still open to order for next week, but your kid has suddenly decided they love animals SO much they will only be vegan from now on! Unfortunately you pre-ordered them all the beef dishes for the next three months. No worries! MunchaLunch has got your back (and the cows’!).
Imagine this: The window is still open to order for next week, but your kid has suddenly decided they love animals SO much they will only be vegan from now on! Unfortunately you pre-ordered them all the beef dishes for the next three months. No worries! MunchaLunch has got your back (and the cows’!).
- Simply login to see your list of orders. Click the “edit” button beside the order you'd like to change. You can then re-do your order for that day. Everything you ordered before will appear “in your cart”. Simply edit what’s in your cart to make changes, or remove everything to cancel an order for that day.
- Don’t forget to “Jump to last Menu” and complete the order process to save your changes.
- If you already paid you will see a credit to your account, which will go towards your new order.
- You will receive an email confirmation for all changes you make to your orders.
Hot Lunch FAQ
- What happens if my kid is sick on a hot lunch day?
- If your kid isn't at school to receive their hot lunch, one of three things will happen to their ordered lunch:
- If you would prefer to swing by the school at lunch time to pick up your order, or if you want to send it home with a sibling, please let us know by email no later than 10am and we will set it aside for you in the office. Lunches are usually available to be picked up by 12:30.
- Unclaimed lunches are redistributed to other hungry kids - sometimes they've forgotten to pack a lunch, they thought they were getting hot lunch but weren’t on the list, or maybe their lunch fell on the floor... you'd be surprised how often this happens!
- Once all the hungry kids are fed, remaining lunches are donated to the Kettle Friendship Society.
- If your kid isn't at school to receive their hot lunch, one of three things will happen to their ordered lunch:
- Can I cancel my kids' hot lunch order when I know they're going to miss it?
- The deadline for changing or cancelling your hot lunch order is Wednesday the week before your order date. So, if you’re in this window, yes! Just log into MunchaLunch and edit your order. If this deadline has passed, unfortunately no, we cannot accommodate last minute cancellations.
- What about field trip days?
- Hopefully you get enough advanced warning about an upcoming field trip that you have time to cancel your order for that day. If you don’t, or if you forgot, don’t worry - it’s very, very likely that others in your kids’ class are in the same boat! The distribution volunteers will store the class’ lunches in the fridge until the end of the day. But let’s all just take a moment and recognize that there’s not unlimited fridge space at the school, so if you can, please remember to cancel your order on a field trip day!
- How do I change or cancel my hot kid's lunch order?
- We have a troubleshooting section above this FAQ complete with screen captures to help you along with this and other processes.
- How can I help make the hot lunch program more accessible to all Nelson families?
- Thank you for your support! There is a hot lunch donation item on the hot lunch menu! Just select that item in $5 or $10 increments and add it to your own hot lunch order. These donations help the PAC cover the cost of hot lunch subsidies.
- Thank you for your support! There is a hot lunch donation item on the hot lunch menu! Just select that item in $5 or $10 increments and add it to your own hot lunch order. These donations help the PAC cover the cost of hot lunch subsidies.
- I want to participate in the hot lunch program but it's too expensive. What are my options?
- The PAC wants to ensure that the hot lunch program is available to all interested Lord Nelson families. For information about and application for our Hot Lunch Subsidy Policy & Procedure click here, or reach out to the PAC by email, or if you would prefer you can contact the school admin or your classroom teacher to get started.
- The PAC wants to ensure that the hot lunch program is available to all interested Lord Nelson families. For information about and application for our Hot Lunch Subsidy Policy & Procedure click here, or reach out to the PAC by email, or if you would prefer you can contact the school admin or your classroom teacher to get started.
- I need help with MunchaLunch - who do I reach out to?
- The PAC Hot Lunch Coordinator is more than happy to help out. You can email lordnelsonpac@gmail.com with your questions. Please note that the MunchaLunch Support Team cannot answer your questions.
